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How to Track User Engagement in Videos
There are several ways to activate user-level tracking. These include: Sending 1-1 emails Sending 1-to-many emails...
Support
Latest articles in Support.
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How to Embed a Video onto a Landing Page
Visit the video info page Navigate to the Embed Video option Copy the embed code Paste the code into the landin...
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How to Copy and Paste a Video in Apple Mail (on a Mac)
To copy and paste an animated thumbnail gif and trackable video link to a Mac Mail email follow these steps. Visit y...
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Can I put multiple logos or custom sub domain names on one account?
This is currently not possible. If you'd like to have multiple logos or sub-domains, you will have to create separate a...
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How to Use Personalization Text
Personalization text allows you to place tokens from contact data. The variable after the | is a fallback option in the...
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How to Resize a thumbnail
In order to change the size of the thumbnail, just click the thumbnail within the email and use the resize brackets arou...
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How to Configure Google Gmail to Campaign Sender
To access the Configuration, click your profile icon in the top right of the Dubb Dashboard, then select the option that...
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How to create, manage, track and delete campaigns on Dubb
***Videos must have the "Share with team" checkbox selected in order for the video to be included in campaigns. (See scr...
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How to manage video and contacts tags on Dubb
UPDATE: You can now access tags through the settings menu. Click your profile icon in the top right corner, select "Your...
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How to edit video info on Dubb
Need more information on how to edit your videos? https://www.youtube.com/watch?v=vvVl67UnIQA&feature=emb_logo Aft...
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How to create, setup, edit, manage and delete a Call-to-Action
To add a call-to-action to your video pages go here: https://dubb.com/dashboard/calls-to-action Need more information...
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How to manage a video on Dubb
Need more information on how to manage your video? https://www.youtube.com/watch?v=cKZu4R_bhpI&feature=emb_logo On...