{"id":7279,"date":"2019-07-31T13:56:54","date_gmt":"2019-07-31T20:56:54","guid":{"rendered":"https:\/\/dubb.com\/blog\/?p=7279"},"modified":"2020-07-31T14:04:41","modified_gmt":"2020-07-31T21:04:41","slug":"why-cant-i-install-the-dubb-desktop-app-on-mac","status":"publish","type":"post","link":"https:\/\/dubb.com\/blog\/why-cant-i-install-the-dubb-desktop-app-on-mac\/","title":{"rendered":"Why can\u2019t I install the Dubb Desktop app on Mac"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1260px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p class=\"intercom-align-left\">This article explains how to troubleshoot some common issues on installing the Dubb Desktop App for Mac<\/p>\n<p class=\"intercom-align-left\">The most common reason why the Mac version of the Dubb Desktop app does not install is due to requiring the unidentified developers be authorized. We do not use the Mac App Store to distribute the app to leverage OTA (over the air) updates to the software (similar to Slack and other popular software platforms).<\/p>\n<p class=\"intercom-align-left\">In order to approve the Dubb Desktop app to install onto your Mac, please follow the steps in this article. <a href=\"https:\/\/support.apple.com\/guide\/mac-help\/open-a-mac-app-from-an-unidentified-developer-mh40616\/mac\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/support.apple.com\/guide\/mac-help\/open-a-mac-app-from-an-unidentified-developer-mh40616\/mac<\/a><\/p>\n<p class=\"intercom-align-left\">If you still issues after following these steps, please provide screenshots or video and report them to <a href=\"mailto:support@dubb.com\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">support@dubb.com<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[796],"tags":[804,4,803,805,802,10],"class_list":["post-7279","post","type-post","status-publish","format-standard","hentry","category-support","tag-desktop","tag-dubb","tag-dubb-desktop-app","tag-error","tag-installation-issues","tag-video-recording"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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