{"id":6851,"date":"2020-06-08T16:06:57","date_gmt":"2020-06-08T23:06:57","guid":{"rendered":"https:\/\/dubb.com\/blog\/?p=6851"},"modified":"2024-07-03T02:09:59","modified_gmt":"2024-07-03T09:09:59","slug":"pipedrive-alternative","status":"publish","type":"post","link":"https:\/\/dubb.com\/blog\/pipedrive-alternative\/","title":{"rendered":"Looking for a Pipedrive Alternative? Meet Dubb."},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1260px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><style>\n  .free-trial-btn {\n    background-color: #ffa737;\n    color: white;\n    font-size: 22px;\n    font-weight: bold;\n    border: none;\n    padding: 10px 20px;\n    cursor: pointer;\n    text-decoration: none;\n    border-radius: 10px; \/* Rounded corners *\/\n    margin-bottom: 50px; \/* Space at the bottom *\/\n  }\n<\/style>\n<style>\n  .space-50px {\n    margin-bottom: 50px; \/* Adds 50px space below the element *\/\n  }\n<\/style>\n<div align=\"center\"><a class=\"free-trial-btn\" href=\"https:\/\/dubb.com\/register?utm_source=blog&#038;utm_medium=blog-post&#038;utm_campaign=pipedrive-alternative\" target=\"_blank\" rel=\"noopener\">GET A FREE ACCOUNT ON DUBB<\/a><\/div>\n<\/p>\n<p><span style=\"font-weight: 400;\">In the digital space today, competition is ever-increasing and chances are your prospects have several other options to choose from.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So it has become a necessity for businesses serious about growth to focus on building relationships with their customers and stay at the top of prospects\u2019 minds.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s where a CRM comes in.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A CRM (Customer Relationship Management) is a tool that enables organizations to build and manage business relationships with customers. Since different businesses have unique needs, it&#8217;s best to use tools that are tailored to fit your organization rather than use a one-size-fits-all approach to solving problems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ll go over some core features of a CRM and the common problems most users face \u2014 so you\u2019ll know what to look out for if you\u2019re ready to sign-up or switch to a new software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then we\u2019ll look at the key features of a popular sales-focused CRM, Pipedrive, and an alternative for those looking to take their marketing automation a step further.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s dive right in!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>What are some important and core features of a CRM?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It&#8217;s a proven fact that the better you understand your ideal customer, the easier it is to sell to them and provide a positive buying experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the top level of competition between businesses today, customer experience and satisfaction can sometimes be the difference between a successful deal or a lost lead.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Going the extra mile to connect with your prospects\/existing buyers, personalizing their journey, and improving the efficiency of your sales workflow is a surefire way to <\/span><b>boost revenue and conversion rates \u2014 as high as 300%<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best CRM tools help you and your team improve productivity and drive sales. So depending on the stage you\u2019re in (your team size, revenue, targets, and your needs) you should look out for a CRM that has specific features that will help you achieve your goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While there are different features you should consider when choosing a CRM, but at its most basic, every CRM should include these core features;<\/span><\/p>\n<ul>\n<li>\n<h3><b>Contact management<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The goal of a CRM is to help you better connect with your prospects and existing customers. That means every CRM should be able to track lead activity \u2014 from initial contact, follow-ups, down to purchase and beyond \u2014 and provide actionable insights\/reports to help you make decisions to improve customer retention rates.<\/span><\/p>\n<ul>\n<li>\n<h3><b>Mobile availability<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As recently as last year, a survey showed that <\/span><a href=\"https:\/\/www.superoffice.com\/blog\/crm-software-statistics\/\"><span style=\"font-weight: 400;\">81% of CRM users are now accessing CRM software on mobile devices<\/span><\/a><span style=\"font-weight: 400;\"> and the trend keeps growing. Ideally, it&#8217;s best you choose a CRM that works on mobile, so you can get access to your CRM\u2019s complete functionality and data at all times. After all, it would be nice to check your dashboard for a quick update, access customer data, and important reports anywhere without the hassle of getting on your desktop computer.<\/span><\/p>\n<ul>\n<li>\n<h3><b>Analytics and flexibility<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Every CRM should be able to collect enough data to analyze and provide feedback to help you make positive business decisions. Because ultimately, data is only useful if you can learn from it and take action to better your business. Also, a good CRM should be flexible enough to allow you to integrate other tools and give you full control over how the data is being shared.<\/span><\/p>\n<ul>\n<li>\n<h3><b>Simplicity and ease-of-use<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This cannot be stressed enough.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A study showed that <\/span><a href=\"http:\/\/www.academicroom.com\/topics\/what-is-crm\"><span style=\"font-weight: 400;\">72% of senior executives would trade more ease of use for less functionality<\/span><\/a><span style=\"font-weight: 400;\">. Nobody wants to pay for a piece of complicated software they can\u2019t get the most out of or even use \u2014 no matter how sophisticated it might be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look out for a CRM that is intuitive, easy to use, and most importantly, provide detailed reports clearly.<\/span><\/p>\n<h2><b>The problem with most CRMs and a better alternative<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Like with all industries, there are a bunch of products in the CRM space with limitations. This isn\u2019t to say all the CRM software products out there are useless, but if you\u2019ve tried your hands on a few, you\u2019ll notice some common issues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before we briefly go over some of these limitations, it&#8217;s worth mentioning that different CRM systems work better for businesses at different stages of growth. So while some work best for small businesses, others have the features that bigger companies are better off using.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That being said, these are a few issues most CRM users complain about;<\/span><\/p>\n<ul>\n<li>\n<h3>Complex user interface<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The most commonly reported problem CRM users face is the learning curve to understand the system they use. While it\u2019s easy for team members of some organizations to sail through smoothly, for others, it takes some time to get the hang of it and even longer to get used to it.<\/span><\/p>\n<ul>\n<li>\n<h3>Difficulty with integrations and sharing data<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Like most businesses, if your organization uses different software and services for different purposes, you\u2019ll need to hook those up to your CRM to make collaboration and data sharing easier. After having difficulty integrating some apps to their CRM, most organizations tend to switch to an all-in-one alternative that reduces the need to manage and deal with these several third-party apps.<\/span><\/p>\n<ul>\n<li>\n<h3>Expensive pricing<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Most CRMs differ in pricing plans depending on the features you need with most being quite pricey. According to a recent Hubspot survey, 54% of salespeople complained the biggest obstacle to obtaining CRM software is its cost \u2014 especially when the needed features attract higher fees.<\/span><\/p>\n<ul>\n<li>\n<h3>Customer support<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s not unexpected for customers to run into hiccups when they have difficulty getting the hang of a software. A common problem CRM users report is the hassle it takes to resolve issues with customer support.<\/span><\/p>\n<h2><b>The transition to a new CRM is smooth \u2014 you still get these features<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re considering switching to a new CRM, you\u2019ll get all the same basic functionality of the Pipedrive CRM and even more from Dubb. And if you need more marketing tools but would like to stick to Pipedrive, no problem \u2014 Dubb can easily integrate with Pipedrive allowing you to send and track videos right through your Pipedrive dashboard.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how Dubb and Pipedrive are similar;<\/span><\/p>\n<ul>\n<li>\n<h3>Leads and Contacts<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re already using Pipedrive, then you\u2019re familiar with leads and contacts which lets you import and manage your contacts. While leads are more specific to earlier deal cycles and are separated from contacts, in the Dubb dashboard, they\u2019re nested together under the <\/span><b>connections<\/b><span style=\"font-weight: 400;\"> tab. <\/span><b>This makes tracking and reporting contact activities easier.<\/b><\/p>\n<div id=\"attachment_1111\" style=\"width: 539px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-1111\" class=\" wp-image-1111\" src=\"https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-300x139.gif\" alt=\"Contacts Management\" width=\"529\" height=\"245\" srcset=\"https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-200x93.gif 200w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-300x139.gif 300w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-400x186.gif 400w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-600x279.gif 600w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-768x357.gif 768w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-800x372.gif 800w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-1024x476.gif 1024w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/11\/contacts-management-1200x557.gif 1200w\" sizes=\"(max-width: 529px) 100vw, 529px\" \/><p id=\"caption-attachment-1111\" class=\"wp-caption-text\">How to use the contacts module in Dubb.<\/p><\/div>\n<ul>\n<li>\n<h3>Pipeline and Deals<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you migrate to Dubb and access the deals tab, you\u2019ll notice that there isn\u2019t much of a difference from Pipedrive. On the Dubb dashboard, you can choose different options to display deals \u2014 through a list or board view \u2014 and even fully customize each field and stage.<\/span><\/p>\n<ul>\n<li>\n<h3>Activities and Tasks<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Next up is the \u201cTask\u201d feature that lets you<\/span><b> easily assign any task \u2014 whether it&#8217;s a follow-up call or email to a prospect \u2014 automatically.<\/b><span style=\"font-weight: 400;\"> All you have to do is set it up and let it run. Pipedrive already has this feature called \u201cActivity\u201d, so you won\u2019t have any difficulty switching over because they\u2019re similar.<\/span><\/p>\n<p><img decoding=\"async\" class=\"size-medium wp-image-461 aligncenter\" src=\"https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting-246x300.png\" alt=\"Dubb activity reporting\" width=\"246\" height=\"300\" srcset=\"https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting-200x244.png 200w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting-246x300.png 246w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting-400x488.png 400w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting-600x732.png 600w, https:\/\/dubb.com\/blog\/wp-content\/uploads\/2018\/08\/dubb-activity-reporting.png 684w\" sizes=\"(max-width: 246px) 100vw, 246px\" \/><\/p>\n<ul>\n<li>\n<h3>Messaging system<\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Just like Pipedrive, Dubb supports and allows you to <\/span><b>easily connect your email provider<\/b><span style=\"font-weight: 400;\"> (any one at all) and send out emails directly from the Dubb dashboard \u2014 these emails will show up in the sent folder of your email provider. If you\u2019re using Gmail, the smart BCC feature will keep a record on the contacts tab.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can take your email campaign to a whole new level with Dubb\u2019s video messaging feature. When you personalize your 1-to-1 emails with a video, you&#8217;ll stand out from the regular emails your prospect is bombarded with and <\/span><b>notice an increased conversion rate.<\/b><\/p>\n<h2><b>You get more for less \u2014 here are the perks of using Dubb<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to take advantage of Pipedrive plus other powerful marketing and sales tools (like one-to-one video, live chat, and marketing automation) without spending thousands of dollars every month and dealing with the hassle of connecting loads of different pieces of software together, then you\u2019ll love Dubb.<\/span><\/p>\n<h3><b>CRM functionality plus video hosting<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Despite not being exclusively a CRM software, Dubb gives you all the features of a CRM you get with Pipedrive and takes it a step further. You can easily record, customize, and host one-to-one videos for your marketing campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even better, you can integrate these videos with no limitations to your CRM (if you aren\u2019t using Dubb and already have one) to <\/span><b>boost conversion rates, engagement and connect better with your prospects.<\/b><\/p>\n<h3><b>Get a better bargain \u2014 more features at a lesser price<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To get the basic features of CRM including group emailing, Pipedrive offers a\u00a0 professional plan that costs $59\/month. If you\u2019re looking to integrate videos into your marketing campaigns, you\u2019ll need to pay for that and deal with integrating the software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, Dubb offers the same features and even more \u2014 like marketing automation and video hosting \u2014 all for $40\/month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basically, you\u2019re getting a better bargain with Dubb. <\/span><a href=\"https:\/\/dubb.com\/register\"><span style=\"font-weight: 400;\">Grab a free 7-day trial here.<\/span><\/a><\/p>\n<h2><b>Last notes and conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Choosing the best CRM software for your business depends on what capabilities your team needs. While some are simple and provide the basic data small businesses need to connect with their customers, others give you everything you could want for everyone on your team, plus a host of marketing and support features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the end of the day, there are different solutions that can fit your budget and needs of your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to get the basic CRM features of Pipedrive plus the video hosting to transform your marketing campaign and boost sales \u2014 at a lesser price \u2014 grab a <\/span><a href=\"https:\/\/dubb.com\/register\"><span style=\"font-weight: 400;\">free trial of Dubb today<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n<div align=\"center\"><a class=\"free-trial-btn\" href=\"https:\/\/dubb.com\/register?utm_source=blog&#038;utm_medium=blog-post&#038;utm_campaign=pipedrive-alternative\" target=\"_blank\" rel=\"noopener\">GET A FREE ACCOUNT ON DUBB<\/a><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>GET A FREE ACCOUNT ON DUBB<\/p>\n","protected":false},"author":5,"featured_media":6852,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[128,19,121,255,104,129,151],"tags":[759,760],"class_list":["post-6851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice","category-comparisons","category-email-marketing","category-reviews","category-sales","category-tips","category-video-marketing","tag-pipedrive","tag-pipedrive-alternative"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Looking for a Pipedrive Alternative? Meet Dubb.<\/title>\n<meta name=\"description\" content=\"This blog post introduces a Pipedrive alternative, Dubb. See how Dubb provides all of the same features plus a complete video platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dubb.com\/blog\/pipedrive-alternative\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Looking for a Pipedrive Alternative? Meet Dubb.\" \/>\n<meta property=\"og:description\" content=\"This blog post introduces a Pipedrive alternative, Dubb. See how Dubb provides all of the same features plus a complete video platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dubb.com\/blog\/pipedrive-alternative\/\" \/>\n<meta property=\"og:site_name\" content=\"Dubb Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dubbapp\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-08T23:06:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T09:09:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dubb.com\/blog\/wp-content\/uploads\/Screen-Shot-2020-06-08-at-4.02.45-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Darius Santos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dubbapp\" \/>\n<meta name=\"twitter:site\" content=\"@dubbapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Darius Santos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dubb.com\/blog\/pipedrive-alternative\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dubb.com\/blog\/pipedrive-alternative\/\"},\"author\":{\"name\":\"Darius Santos\",\"@id\":\"https:\/\/dubb.com\/blog\/#\/schema\/person\/30190c3d9569095bc67c87060fe6e733\"},\"headline\":\"Looking for a Pipedrive Alternative? 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