{"id":5212,"date":"2020-02-15T09:58:41","date_gmt":"2020-02-15T16:58:41","guid":{"rendered":"https:\/\/dubb.com\/blog\/?p=5212"},"modified":"2020-03-05T14:23:05","modified_gmt":"2020-03-05T21:23:05","slug":"general-support-call","status":"publish","type":"post","link":"https:\/\/dubb.com\/blog\/general-support-call\/","title":{"rendered":"General Support Call"},"content":{"rendered":"

General Support Call<\/p>\n

Watch this recorded video consultation call hosted by Dubb<\/a> to explore the following items:<\/p>\n

– Interview<\/p>\n

– Dubb Features<\/p>\n

– Video Recording<\/p>\n

– Dubb Power<\/p>\n

– Video Marketing<\/p>\n

– Email Marketing<\/p>\n

– Use cases<\/p>\n

– Best Practices<\/p>\n

Want a consultation like this for your business? Book a time at here<\/a>.<\/p>\n

Dubb is a video communication platform that lets you create, share, track videos to grow your business. For more resources search for “Dubb<\/a>” in YouTube and subscribe to Dubb’s podcast, Connection Loop<\/a>.<\/p>\n

For a free trial to Dubb, click here<\/a>.<\/p>\n

Transcription from Video (transcription automatically generated with Amazon Transcribe)<\/strong><\/p>\n

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Speaker 0:<\/span><\/div>\n
about yourself<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
and then what we’re looking to accomplish. Just kind of an overview.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
We’re ready.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
What?<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
Cool. Um, so I wanted Thio, uh, talk a little bit about, like, our business needs and just to see, like, if Dubb is there, I call for that just cause, you know, we’re evaluating video hosting and recording platforms and stuff like that. Um,<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
so, uh, basically, like, we’ve identified two different needs for us, and the main one is actually just getting our sales team. Um, kind of empowered to just<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
have video calls, start not video calls, but rather a video messaging. Yeah, kind of set through email or what have you<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
So as opposed to just kind of, like your standard anymore? Text on email, got him a nice little video that kind of introduces that, whatever you’re talking about,<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
um, so that part. But then also, we’re looking at using it in a form of marketing to<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
to have sort of these like, uh, webinar style videos where, you know, we kind of go over the more complex aspects of our business and just do it like in a live video style. And, you know, I bet that on our Web site. And, um, just<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
they have that as a tool for them.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
It sounds like, Look, do you have a video solution across the business for both in sales and marketing?<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
I think you may have found the right spot as it’s exactly what we like to do. We’re a one stop shop led to provide all the video and the sales needs. A lot of people kind of break these up like maybe you’ve heard of, Ah vidyard. They try to break up this sales and marketing. It’s very different. What we like to be is completely transparent here, and we are trying to be the one stop for everyone’s video needs. So let me go<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
based on that. So use cases you mentioned salespeople primarily, you know, Is there anything else they’re doing like are linked in Facebook? Or just email or or<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
met? Mostly male? Most of the social stuff is kind of stranded on our end. We might look into<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
integrating more with lengthen<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
that comet later. Take way.<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
Eso We are a sports retail like, I guess, just to kind of a narrow down the nuts and bolts<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
volleyball specific stuff, mostly on. Do we have another brand? That’s actually, um, you know, sport agnostic, but basically still the same thing. Like Jersey’s gear uniforms, all the<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
guys. Are you selling Thio like retailers? Wholesalers? What is that?<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
So we’re retailer and team dealer S O. We will sell thio like retail customers that come in, um, searching for just regular valuable gear jerseys, air choose whatever it be it might be. But then also, we do a lot of team business, and that’s kind of the bulk of what we do, actually.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
And then somebody to see. Sounds correct. Just all right. Great. Great. So with that information, I think that’s enough to jump in here. Let’s go ahead and might ask you some more questions as where we’re jumping along here. Um, what is the email system you guys were using, like a Gmail or an outlook or a C R m was?<\/div>\n<\/div>\n<\/div>\n
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Speaker 1:<\/span><\/div>\n
It’s ah, it’s outlook is our email. Um, and our serum is through hub spot.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
Okay, awesome. Awesome. We have integrations with both those heart. So let let’s go ahead and just break this from the start. How our platform works With what? Something like what you described. The posting is the creation of the videos. We can use any means we want. So we have a mobile app, which is really cool allows us to do things like start the video facing this way. Then we can swap it. And let’s see if you wanted to show some equipment or a storage room or whatever in Web site navigation, Something where you’re saying, Hey, guys, want to do a video for you? Swap it to the back<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
shows show. Whatever’s going on,<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
you can put emojis and text<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
on the screen and things like that. Whatever you want to<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
on the mobile app, you can also just use a cell phone recorded video like you regularly would<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
and upload that as well. Now, here on the desktop, we can do a couple things. One is a built in screen recorder. I’m so all you do is click the chrome extension. So if you have something like Web site navigation or contract, walk through or proposal anything. Were you needing to provide a visual element? You could just hit record,<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
and now this is gonna record your screen so we could do like line by line, like you said a contract walker. You could say Click here for this or sign here for this. Or that’s what this means, what we need to do. Cool. So that’s the other type of video. Of course, we could just do regular Web cam video as well. I could just turn on a webcam and record there,<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
and then I can also take any video from any outside source. I see if your videographer like a commercial anything we already have produced, you can upload to the platform as well.<\/div>\n<\/div>\n<\/div>\n
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Speaker 0:<\/span><\/div>\n
So once you record this video, either through the act that screen 1\/4 outside source, whatever, it’s gonna be here in the library. So what we do is provide 100% of the<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":5216,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[128,100,104,129],"tags":[369,382,119,487,486,32],"class_list":["post-5212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice","category-marketing","category-sales","category-tips","tag-best-practices","tag-business-videos","tag-email-marketing","tag-general-support","tag-interview","tag-video-marketing"],"yoast_head":"\nGeneral Support Call - Dubb Blog<\/title>\n<meta name=\"description\" content=\"The World's First and Only Sales-Focused Video Communication Platform - Close with Video\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dubb.com\/blog\/general-support-call\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Support Call - 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